How can we help?

Let us answer your questions and queries!

Frequently Asked Questions

How much is shipping?

Shipping rates vary depending on shipping location. When entering your shipping details, an accurate shipping quote will be provided to you.

Where do you ship to?

We currently ship to the United States, Canada, United Kingdom, EU, Australia. Subscribe to our mailing list to be first to know when KEEP is available in your country.

When will I receive my order?

We expect to ship in early 2021.

Are there taxes or duties I have to pay?

There are no duties or taxes owed.

Can I cancel my order?

Yes. We understand if you change your mind. Please email orders@keeplabs.com with your order number and we'll be sure to sort you out.

What is your return policy?

You can read our Return Policy here. If you have questions, reach out to orders@keeplabs.com.

How much can KEEP hold?

KEEP can hold 8 standard 3.5-7g cannabis containers OR 8 standard prescription bottles OR 2 oz. flower. You can also store your accessories alongside.

Where is KEEP being shipped from?

KEEP is shipped from multiple locations depending on where the shipping address is located.

Are there legal implications to using KEEP?

No. KEEP is a consumer electronic device designed to store valuables.

Are you hiring?

KEEP is always looking for great talent to join the team. Please email friends@keeplabs.com with your resume. Note that due to the volume of inquiries, we will only respond to qualified candidates.

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